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Plumber in red work gloves fitting a toilet flush plate on a tiled bathroom wall

Truro & mid-Cornwall

Plumbing & heating you can rely on across mid-Cornwall

Boilers, bathrooms, leaks and heating, sorted by a local family team. Fixed-price quotes and no callout fee for local customers.

  • 15 years' experience
  • Gas Safe registered
  • Fully insured
  • 5-star rated

Burst pipe or no heating? We offer 24/7 emergency callouts

Call 07700 900123

Why choose us

The kind of plumber you'll want to call again

No callout fee

For customers in our local area you only pay for the work, not for us turning up.

Fixed-price quotes

You'll know the full price before we start. No surprises on the invoice.

Tidy and respectful

Dust sheets down, shoe covers on, and we take every bit of mess away with us.

Local and family-run

Based in Truro for 15 years. You'll deal with the same friendly faces every time.

Example reviews

What customers say

5.0 on Google

These are example reviews written for demonstration. A real client's genuine Google reviews would appear here.

See all reviews on Google

Our old boiler finally gave up in January. Jory came out the same afternoon, gave us a fixed price for a new combi and had it fitted two days later. Spotless job, and he showed us how to use the new controls before he left. Couldn't recommend more highly.

Sarah T.Boiler replacement, Falmouth

Pipe burst under the kitchen sink at 11pm. Answered first ring and was here within the hour. Lifesaver!

Mike R.Emergency leak, Truro

Had our bathroom completely redone. The lads were polite, turned up when they said they would and kept us updated every day. Really pleased with the finish, especially the tiling round the new shower.

Helen & Dave P.Bathroom refit, St Agnes

Annual service done quickly and without fuss. Price was exactly as quoted. Already booked in for next year.

Graham W.Boiler service, Redruth

Two of our upstairs radiators never got properly warm. Jory power flushed the system and fitted new valves, and the whole house heats up so much faster now. Honest advice too, he talked us out of a new boiler we didn't need.

Priya K.Power flush and radiators, Newquay

We look after three holiday lets and Kernow Flow are our go-to. Quick to respond between guest changeovers and always leave things clean. Makes my life a lot easier.

Tom B.Holiday let maintenance, Perranporth

Recent work

A few of our recent jobs

Cornish harbour with fishing boats below white cottages on the cliffside

Areas covered

Local plumbers for mid-Cornwall

We're based in Truro and cover the towns and villages within about 20 miles, including:

  • Truro
  • Falmouth
  • Penryn
  • Redruth
  • St Agnes
  • Perranporth
  • Newquay
  • Surrounding villages

Not sure if we cover you? Give us a ring on 01632 960123 and we'll let you know.

Clean white work van parked on a gravel track beside a hedge

About us

A family business you can trust in your home

Kernow Flow was started 15 years ago by Jory, a Truro lad who's been fixing pipes since he was an apprentice at 16. Today it's still a small family team: Jory and two engineers on the tools, with his sister Tamsin answering the phones and keeping the diary running.

We've built our business on word of mouth, which means turning up when we say we will, giving honest advice and leaving every home as tidy as we found it. If a repair will do, we'll tell you, rather than sell you something you don't need.

  • Gas Safe registered
  • Fully insured
  • 15 years in the trade
Get in touch

FAQ

Common questions

Do you charge a callout fee?

Not for local customers. If you're in our area (Truro, Falmouth, Penryn, Redruth, St Agnes, Perranporth, Newquay and nearby villages) you only pay for the work itself. Out-of-hours emergency visits are charged at our emergency labour rate, which we'll confirm on the phone before we set off.

How quickly can you come out?

For emergencies like burst pipes or no heating in winter, we aim to be with you within two hours, day or night. For non-urgent jobs we can usually visit within a few working days.

Do you give fixed prices?

Yes. After a quick visit or a look at some photos, we'll give you a fixed written quote. That's the price you pay, unless you ask us to change or add something.

Are you Gas Safe registered?

Yes, all of our engineers who work on gas appliances are Gas Safe registered. Always ask to see the ID card of anyone working on your boiler; we're happy to show ours.

Do you service all boiler brands?

We service and repair all the major makes of gas boiler, including combi, system and regular boilers. If yours is very old and parts are hard to find, we'll tell you honestly what your options are.

What areas do you cover?

We're based in Truro and cover mid-Cornwall, including Falmouth, Penryn, Redruth, St Agnes, Perranporth, Newquay and the villages in between. If you're just outside, give us a call; we can often still help.

Free quote

Get a free, fixed-price quote

Tell us what you need and we'll get back to you within one working day, usually much sooner. For anything urgent, please call.

Request a quote

A photo of the problem or your current boiler helps us quote accurately.

We'll only use your details to reply to your enquiry. For emergencies, please call 07700 900123.

Call now Free quote